Thank you for your purchase!  We hope that it brings you and your bees years of enjoyment. However, if for any reason you are not completely satisfied, you may return it to us for a full refund.

Requirements

All returns must be postmarked within thirty (30) days of the purchase date, and be in new and unused condition, with all original tags, labels, and packaging.

Please note that you are responsible for all return shipping charges. We strongly recommend that you use a trackable method to return the package.

To return an item:

1. Email [email protected] and obtain a Return Merchandise Authorization (RMA) number.
2. Place the item(s) securely in the original packaging.
3. Ship the package to the following address:

Refunds

We will process the return after receiving and inspecting the condition of the package and returned item(s). Please allow at least seven (7) days from our receipt of your shipment to process the return. Refunds might take from 1-2 billing cycles to appear on your credit card statement, depending on the credit card company. We will notify you by email when your return has been processed.

Exceptions

The following items cannot be returned:

• Ebooks and downloaded publications
• Any item that is on sale

For defective or damaged products, please contact us to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at:

1 (800) 295-2304

[email protected]